Part Time Retail Customer Service Representative

Company Retail & Sales Group
Location Decatur, AL
Job Type Part Time
Posted On
Salary $20 - $24

Opportunity in Decatur

Key Information

  • Urgency: Immediate consideration in Decatur.
  • Experience: Entry-Level (Training in Decatur).
  • Role in Decatur: Part Time Retail Customer Service Representative
  • Company: Retail & Sales Group
  • Location: Decatur, AL
  • This Decatur-based role is an excellent opportunity for professionals skilled in relevant skills.
  • Our Retail & Sales Group team in Decatur, AL is growing.
  • Benefit from working in Decatur, a key hub for the Retail Sales And Customer Service industry.

Salary and Benefits

  • Pay: $20-$24/Hour (approx. $26.5k/Year)
  • Benefits: Eligible team members receive standard benefits.
  • Clear growth pathways at our Decatur office.

What You'll Do

  • This role centers on your professional skills within the Retail Sales And Customer Service space in Decatur.


Part Time Retail Customer Service Representative

About Retail & Sales Group

At Retail & Sales Group, we specialize in creating welcoming retail spaces that connect everyday shoppers with great consumer brands. We take pride in building talent from within and regularly promote our entry-level store team members into long-term leadership positions. When you embark on a career in part time retail customer service representative with Retail & Sales Group, you are joining you are joining a friendly store team that values internal promotion and offers flexible scheduling built around your school schedule or personal life.

Job Summary

We are looking for a welcoming Retail Customer Service Representative to work 15 to 25 hours per week on our sales floor. If you want a flexible shift schedule and a clear pathway toward supervisory growth, we would love to chat with you. You will serve as Part-Time, delivering the signature growth-focused customer champion that sets Retail & Sales Group apart in the retail sales and customer service.

Comprehensive Responsibilities

  • Customer Assistance: Assist up to 40 shoppers daily using our POS terminal to process checkouts, handle returns, and answer product questions accurately.
  • Inventory Restocking: Scan and restock 50 plus inventory items each shift utilizing handheld Zebra barcode scanners to maintain clean and full store shelves.
  • Loyalty Enrollment: Enroll at least 10 new customers per week into our store rewards program by sharing membership benefits during checkout conversations.
  • Store Maintenance: Execute opening or closing floor checklists twice weekly to ensure clean aisles, stocked registers, and accurate pricing labels throughout.

Industry-Leading Benefits & Salary

We provide practical perks and shift flexibility to support your personal growth and career momentum.

  • Salary: $20.00–$25.00 per hour
  • Internal Promotion Path: Access fast-track leadership growth where over 60 percent of our assistant store managers began in entry-level customer service roles.
  • Flexible Hours: Set your weekly availability around college classes or a second job with shift options ranging from 15 to 25 hours.
  • Store Discount: Enjoy a 30 percent discount on all store merchandise starting on your very first day on the sales floor.

Requirements & Qualifications

  • Ability to work a flexible part-time schedule of 15 to 25 hours per week, including weekend or evening shifts.
  • Demonstrated experience operating retail POS systems or cash registers in an active storefront environment.
  • Strong communication skills with a proven ability to solve customer questions with patience and care.
  • Physical capability to stand, walk, and move stock items weighing up to 25 pounds during shifts.

Frequently Asked Questions

How much does the Retail Customer Service Representative position pay at Retail & Sales Group?

This role offers a pay range of $20 - $24. Actual compensation may vary based on experience, shift, and location within Decatur.

Where is this Retail Customer Service Representative job located?

This position is based in Decatur, AL. Retail & Sales Group has facilities throughout the region, but this specific opening is in Decatur.

Do I need prior experience to apply for this Retail Customer Service Representative job?

No prior experience is required. Retail & Sales Group provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.

How many hours per week is this part-time Retail Customer Service Representative role?

Part-time positions at Retail & Sales Group generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.

Are weekend-only schedules available for this position?

Retail & Sales Group offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Decatur.

Does Retail & Sales Group offer tuition assistance or education benefits?

Yes, Retail & Sales Group offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.

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